Industrial Kiln & Dryer Group, Inc. Cookie Policy

Last modified November 20, 2025

Industrial Kiln & Dryer Group, Inc. ("IKD" or "We") uses cookies on https://industrialkiln.com/ (the "Site"). By using the Site, you consent to the use of cookies. IKD’s Cookie Policy explains what cookies are, what they do, how IKD uses cookies, and your choices regarding cookies.

What are cookies?

Cookies are small pieces of text placed on your computer or other device by websites you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website or others. A cookie file is stored in your web browser and allows IKD or a third party to recognize you and make your next visit easier and the Site more useful to you. The entity that places cookies on your browser can then read the information on the cookie that it set.

Cookies are typically classified as either "session cookies" or "persistent cookies." Session cookies do not stay on your device after you close your browser. Persistent cookies will remain on your device until you delete them or they expire.

For more information about cookies, you can visit www.allaboutcookies.org.

How IKD uses cookies:

When you use and access the Site, cookie files may be placed in your web browser.

Cookies are used on the Site to enable certain functions of the Site, provide analytics, improve your user experience, optimize advertising and marketing, and recognize you as a customer.

1. Necessary Cookies: Necessary Cookies are necessary for the Site to function and cannot be disabled. These cookies are essential for enabling user movement around the Site and providing access to features of the Site. These cookies do not gather information about you that could be used for marketing purposes, do not remember where you have been on the internet, and do not store any personally identifiable information. If you set your browser to block or alert you about these cookies, some parts of the Site will not work.
2. Analytics Cookies: The Site use Google Analytics cookies to collect information about how visitors use the Site. These cookies collect information aggregated anonymous data, which is transmitted to and stored by Google on servers in the United States. You can learn how Google collects and processes data by visiting the following website: www.google.com/policies/privacy/partners/. If you would like to opt-out of the collection of data by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
3. Advertisement/Targeting/Remarketing Cookies: Targeting Cookies may be set through the Site by our advertising partners, such as Facebook and Google, and are used by those third parties to build a profile of your interests, show you relevant advertisements on other sites, and engage in behavioral advertising. If you choose not to allow these cookies, you will experience less targeted advertising.
4. Unclassified Cookies: Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Below is a list of the cookies used by the Site as of the date of this Cookie Policy.

What are your choices regarding cookies?

The use of cookies is now standard for most websites. However, if you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your browser history cache when you leave the Site. If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. To find out how to manage cookies on popular browsers visit the sites found at these links:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

To find information relating to other browsers, visit the browser developer’s website.

For more information about Google Analytics’ currently available opt-outs, visit the following website: https://tools.google.com/dlpage/gaoptout/.

You also have the ability to opt-out of the collection or use of cookies for remarketing, retargeting, online behavioral advertising, and interest-based advertising. You may do so by visiting the following websites: www.networkadvertising.org/choices, www.aboutads.info/choices, or http://www.youronlinechoices.eu/.

Please note, however, that if you delete, block, or refuse to accept cookies, you might not be able to use or access all parts of the Site and some of our pages might not display properly.

If you have any questions or comments about this Cookie Policy or IKD’s privacy practices, please contact IKD at [email protected] or at 1-877-316-6140.

Industrial Kiln & Dryer Group, Inc. Privacy Policy

Last modified November 20, 2025

Scope.
This Privacy Policy applies to this Site, https://industrialkiln.com, including all subdomains, (the "Site"), which is owned and operated by Industrial Kiln & Dryer Group, Inc. ("IKD", "us", or "we"), and forms part of the Terms of Use that govern your use of the Site.
IKD is an industry leader in rotary processing equipment and provides education, installation, repair, maintenance services, and parts. The Site provides information about our services, equipment, materials, tools, and other resources related to IKD’s products and services.
IKD values the protection of your privacy and maintaining your trust in our services. This Privacy Notice is intended to address the global privacy regulations applicable to the activities and services we perform.

PLEASE READ THIS POLICY CAREFULLY BEFORE USING THIS SITE.
This Privacy Policy tells you about our information gathering, use, disclosure, and security practices. This Privacy Policy also informs you of your rights and abilities to control and manage your Personal Information. By accessing or using our Site, you acknowledge that you have read this Privacy policy and agree to be bound by it. IF YOU DO NOT AGREE TO ANY OF THE TERMS CONTAINED IN THIS PRIVACY POLICY, DO NOT USE THIS SITE.

Information We Collect.
As explained in more detail below, IKD collects various types of information that identifies you or may identify you as an individual, as well as information that does not.
"Non-personal Information" is any information that does not identify you individually or does not permit a direct association with an individual. Non-personal Information may include information derived from Personal Information that has been de-personalized by removing unique identifiers and/or combining it with information about other users to form aggregated data.
"Personal Information" is information that is reasonably capable of being associated or could be linked, directly or indirectly, with a particular consumer or household. IKD collects some information that is about you individually, but does not identify you, and collects information about your internet connection, your device used to access the Site, and your use of the Site. If IKD combines that information with information that identifies you, IKD will treat it as Personal Information.

Examples of information we collect include:

• Information you provide when you submit a support question, including your first name, last name, state/country of residence, and your email address so that we can correspond with you;
• Information you provide when you subscribe to our newsletter, including your name (if provided) and your email address so that we can correspond with you;
• Information we obtain from a third party, such as a third-party site, vendor, service provider, analytics partner, marketing or remarketing partner, or other platform provider;
• Activity information about your use of the Site; and
• Usage, viewing, technical, and device data when you visit the Site or interact with communications from our Site.
• Information you provide through the "contact us" form, including your phone number, company name, and job title.

How We Collect Information.
IKD collects information from and about you directly when you provide such information to IKD and automatically when you use the Site.

Information You Provide. IKD collects information you provide when you make inquiries using the "contact us" form. The information collected may include anything submitted by you to the Site or to IKD through other means. IKD may retain copies of the correspondence submitted by you. If you voluntarily provide your Personal Information to us, we collect it. You choose whether to disclose Personal Information, but you may not be able to use the Site, use certain features of the Site, or conduct certain tasks without doing so.
Information Collected Automatically. When you visit or otherwise use the Site, IKD collects details about your access and use of the Site automatically through cookies, pixels, web beacons, and other similar technology, including details about your device, internet connection, operating system, browser type, browsing actions, and the resources that you access and use on the Site, other traffic data, and, location data. The information IKD collects automatically may include Personal Information or IKD may associate it with Personal Information it collects in other ways or receives from third parties. If IKD associates such data with Personal Information, IKD will treat it as Personal Information, but if such data is not associated with other Personal Information, IKD will treat it as Non-personal Information.

Cookies and Related Technology.
IKD may use the following technologies to collect data as you visit the Site. To learn more about our use of cookies and your choices, please see the IKD Cookie Policy shown above.
"Cookies" are small pieces of data that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Cookies set by IKD are called first party cookies. Third party cookies are cookies from a domain different than the domain of the website you are visiting. Cookies can be either persistent or temporary. A persistent cookie retains user preferences for a particular website, allowing those preferences to be used in future sessions and remains valid until its set expiry date (unless deleted by the user before the expiry date). Temporary cookies expire at the end of a user session when the browser is closed.

Most internet browsers are initially set to accept cookies. Cookies are classified in the following categories: Necessary Cookies, Performance Cookies, Functional Cookies, and Targeting Cookies. You cannot opt-out of Necessary Cookies, but you can opt out of the other cookie categories by clicking on the "cookie settings" button in your browser, in this policy, or in the applicable website cookie notice. If you decline the use of cookies or set your browser to refuse cookies, then you may not be able to access or use portions of this Site.

"Web beacons" and "pixels" are small bits of code embedded in web pages or emails that assist in delivering cookies and measuring statistics. Web beacons and pixels help IKD determine whether a page on this Site has been viewed and, if so, how many times. IKD may also use web beacons and pixels in email messages to determine what the recipient has done with the message. Although you cannot decline to receive web beacons and pixels when visiting a web page, you can choose not to receive them by email if you disable HTML images or refuse HTML email messages.

Google Analytics. The Site uses Google Analytics. Google Analytics assists IKD with collecting and monitoring data about Site traffic and usage. Google Analytics collects visitation information and identifiers via browser cookies. We use Google Analytics for search term optimization, content analysis, website development, and improving the online experience for Site visitors. You can learn how Google collects and processes data by visiting the following website: www.google.com/policies/privacy/partners/. If you would like to opt-out of the collection of data by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/. We don’t use other Google services in combination with Google Analytics cookies.

How We Use Your Information.
IKD may use your Personal Information to: administer the Site; to provide related goods and services; to perform obligations pursuant to any agreements entered into with you; to improve the Site and related services; develop new products and services; provide personal or customized services; to communicate with you; to notify you of products, services, special offers, announcements, or other information that may be of interest to you from IKD and/or our service providers and vendors; to allow you to share content with IKD; to carry out any legal or contractual obligations; to provide Internet security; to meet legal requirements; and to enforce the legitimate business interests and legal rights of IKD or others. We may also use your Personal Information when you have consented for a specific purpose.

For users in the European Union, IKD is the controller of your Personal Information and we only use, process, or share your Personal Information upon the lawful bases of: contract (such as entering into agreements and collecting related payments), legitimate interests of IKD or third parties (such as providing and improving services and sending marketing and promotional materials), consent (such as making your Personal Information available to other IKD members), or legal obligation (such as when required to respond to or take legal action in regard to the interests and protection of IKD, affiliates, or other members).

Disclosure of Information.
To Affiliates or Third Parties: IKD may share your Personal Information with affiliates, service providers, business partners, licensed vendors, and other third parties who may perform functions on behalf of IKD, such as marketing, processing payments, managing accounts, providing promotional materials, fulfilling orders, sending emails, managing data or security, maintenance on our Site or other databases, and providing customer service. We may disclose your Personal Information to third parties when necessary to fulfill the purpose for which you provided the Personal Information. We do not sell your Personal Information for monetary consideration.

Third Party Analytics. IKD also engages YouTube, Facebook, LinkedIn, Pinterest, Instagram, Twitter, and may engage other third party service providers to assist with collecting and monitoring data about traffic to the Site, as well as to display ads to users when users are on other websites. These third parties use cookies, web beacons, and other tracking technologies to collect or receive information from IKD, the Site, or elsewhere on the internet, as discussed in the Cookies and Related Technology section above, and will use that information to provide measurement services and targeted advertisements. You have the ability to opt-out of the collection or use of your data for remarketing, retargeting, online behavioral advertising, and interest-based advertising. You may do so by visiting the following websites:

• www.networkadvertising.org/choices,
• www.aboutads.info/choices,
• or http://www.youronlinechoices.eu/.

Other: We may disclose your Personal Information for any purpose we disclose when you provide the information, with your consent, and as permitted by law.
Outside EEA: IKD is based in the United States. By sharing your Personal Information with IKD, you are transmitting your Personal Information outside the European Economic Area. When IKD shares your Personal Information with the persons described above, those persons may also be located outside of the European Economic Area. Wherever your Personal Information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing Personal Information transferred from the European Union or United Kingdom, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards, or obtain your consent.

Embedded Content and Links.
Articles on this Site may include embedded content (e.g. videos, images, articles, etc.). Additionally, this Site contains link to third party websites that IKD does not control. IKD cannot be held responsible for third parties’ privacy practices or content provided on such websites. If you click on one of these links, please understand that you are leaving the IKD Site and any information you provide will not be covered by this Privacy Policy. Please read that website’s privacy policy before providing any information.

Data Protection.
Security. To protect your Personal Information, IKD takes reasonable precautions and follows industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

Do Not Track. We take no action in response to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
Steps You Can Take. You are responsible for maintaining the confidentiality of your username and password associated with use and access to certain features of this Site. You are prohibited from sharing your username or password with others.

Retention. We retain your Personal Information for as long as necessary to provide any services and fulfill transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes.
Disclaimer. While IKD endeavors to safeguard your Personal Information, we cannot guarantee absolute security. You acknowledge and agree that we shall not be liable for any security breach that results from causes or events that are beyond our control, such as acts of God, hacking, terrorism, power outages, defects in third party security products and services, your own acts or omissions, and other similar events. Please be aware that no security measures are perfect or impenetrable, so security is not guaranteed. IKD also cannot control the actions of other users of the Site.

Your Choices.
You have some choices about how Personal Information you provide to us or that we collect is used.

Tracking Technologies. You may set your browser to refuse some or all browser cookies, or to alert you when cookies are being sent. To learn how to manage or delete cookies on your browser, visit the browser developer’s website. To learn how to manage Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that parts of the Site may not be accessible or may not function properly.
Updating Information. To request access to, correct, or delete certain Personal Information that you have provided to IKD, you may contact IKD at the contact information included below or click here. IKD will process requests to the extent required by applicable law. IKD may not accommodate a request to change information if IKD believes the change would violate any law or legal requirement or cause the information to be incorrect.
Do Not Track. The Site does not respond to web browser Do Not Track (DNT) signals.
Email Marketing. You may opt out of receiving electronic marketing communications by using the unsubscribe link in our email communications. Please allow a reasonable time to process your request. Please note that even if you opt out of receiving electronic marketing communications from IKD we may still contact you for non-marketing purposes such as customer service, notices, or to fulfill legal obligations.

For EEA and UK Residents.
If you are a resident of the European Economic Area ("EEA") or the United Kingdom ("UK"), IKD will only send you marketing emails in compliance with applicable law. After a member account is created, you have the choice to withdraw consent, opt-out and/or unsubscribe from certain email correspondence that IKD, affiliates, vendors, and third parties may send you. These choices may be made by clicking on any "unsubscribe" features in the correspondence itself, by visiting the Site and modifying your user preferences as to privacy and communications, or by contacting us at the contact information set forth below.

Additionally, if you reside in the EEA, the following rights apply to you:
Right to Access Your Personal Data. You have a right to access the personal data that we hold on you and the following information regarding our use of it: (i) purpose of the use, (ii) categories of Personal Information used, and (iii) to whom we have disclosed your Personal Information. If you would like a copy of the Personal Information that we hold on you, please contact us.
Correct and Update Your Personal Data. You also have a right to require that any inaccurate personal data that we have for you is corrected. If you find that any of your personal data is incorrect, please contact us.

Right to Be Forgotten/Request that We Delete Your Personal Data. You may request that IKD erase your Personal Information when IKD no longer needs such data. For implementation on your rights including the "right to be forgotten," please contact us.

Withdraw Consent. If IKD’s ability to use your Personal Information depends on consent you have given, you may withdraw such consent.

Restriction. You may request that IKD restrict (or suspend) use of your Personal Information.
Object. You may object to IKD’s use of your Personal Information to perform services you have not requested.

Copies and Portability. You may request copies of your Personal Information that IKD possesses in a structured, commonly used, and machine readable format, and you may request that this be transmitted to another controller.

Complaint. You may lodge a complaint with the supervising authority of your country.
Accept or Reject the Cookies
Not to be Discriminated for Exercising Your Privacy Rights
For implementation of these rights, contact us at [email protected] If you have any questions or concerns about personal data or this privacy policy or you wish to make a complaint about how we have processed your personal data, please contact us by writing to [email protected]

Nevada Residents.
Under Nevada law, Nevada residents may submit a request directing IKD not to make certain disclosures of Personal Information we maintain about them. If you are a Nevada resident and wish to exercise this right, you may contact us by email at [email protected].

Children.
The Site is not for children. IKD does not knowingly collect Personal Information from children under the age of 18 through the Site. If IKD learns that it has collected or received such information, it will delete that information. If you believe we might have information from or about a child under the age of 18, please let us know by contacting us at [email protected].

Changes to this Privacy Policy.
Changes to the Privacy Policy will be posted on this page. If IKD makes material changes to the way it treats users Personal Information, IKD may choose notify you by email or through a notice in addition to posting changes on this page. The date the Privacy Policy was last revised appears at the top of the Privacy Policy. You are responsible for ensuring IKD has a current email address for you and for periodically visiting the Site and the Privacy Policy to check for any changes.

Contact Information.
If you have questions or concerns, please contact us at [email protected] or through our Privacy Rights Request form. Alternatively, you can contact us by writing to:

Industrial Kiln & Dryer Group, Inc.
12711 Townepark Way
Louisville, KY 40243 USA
1-877-316-6140