At a Glance
Teamwork
Our Team is our Strength. We have amassed a very unique collection of highly experienced technical individuals with different educations, experiences, and specialties. This blend in our culture ensures that we are delivering robust solutions to our client’s issues that attack the root cause of the issue. We look "outside-the-box" for real solutions.
Our Mission Statement
To be an organization that listens, understands, and solves issues faced by our customers in such a manner that we add measurable value to their business.
Core Values
-
Integrity
-
Safety Culture
-
Quality and Value in Every Action
-
Learning Organization
-
Building "True" Relationships
Service
We are here when you need us. We understand this is a 24/7/365 business. As simple as it sounds, we answer the phone and follow up promptly!
Our Crews
Our crews are our employees and they take pride in the work they perform each and every day.
Solutions
We want to be your solution provider. Our response and the measurable positive impact to your business is what motivates us.
Culture Statement
At Industrial Kiln & Dryer, we are dedicated to building a vibrant and energetic culture that drives solving customer issues and promotes excellence in all aspects of our work. Our company culture is the compass guiding our team towards shared success, and it reflects our commitment to values that define who we are and how we operate.
-
Integrity and Accountability:
-
Honesty, Trustworthiness, and Transparency. We conduct ourselves with the utmost integrity and hold ourselves, and each other, accountable for our actions. This is the foundation of our relationships, both internally and externally.
-
Safety – Always:
-
We work in environments that are filled with risks. The safety and well-being of our team members are paramount, and we cannot afford complacency from any team member. We are committed to creating a safe and secure working environment, ALWAYS, by adhering to the highest industry standards, and being aware, conscientious, and responsible to all our teammates.
-
Customer-Centric Focus:
-
Our customers are at the heart of everything we do. We are dedicated to understanding their unique needs, exceeding expectations, and delivering solutions that drive their success. Our customer-centric approach is the cornerstone of our long-lasting relationships.
-
Expertise and Excellence:
-
We are driven by a passion for expertise and a commitment to excellence. Our team members are experts in their fields, continuously seeking mastery and delivering unparalleled quality in everything we do. Our technical endeavors must be grounded and provable utilizing engineering 1st principles.
-
Continuous Improvement:
-
Failure is a LEARNING and IMPROVEMENT opportunity. Continuous improvement is a fuel for our continued growth. We encourage a culture of continuous improvement, where every team member is empowered to explore new ideas, challenge conventional thinking, and contribute to the evolution of our industry.
-
Team Synergy and Collaboration:
-
ONE TEAM! Friendly competition between departments and districts is healthy and we recognize and value individualism, but at the end of the day we are one team. We believe in the power of collaboration and the strength that comes from a united team. Through open communication, mutual respect, and a collaborative spirit, we harness the collective talents of our diverse team to achieve exceptional results.
-
Community Engagement:
-
God, Family and Country. We recognize our responsibility to contribute positively to the communities where we operate. Through philanthropy, volunteerism, and community partnerships, we aim to make a meaningful impact and strengthen the social fabric around us.